Introduction

At Mobiloitte Singapore, we recognise that trust is the foundation of digital partnership. This Privacy Policy outlines how we collect, use, and protect personal data in accordance with Singapore's Personal Data Protection Act (PDPA). Our approach is further informed by the Personal Data Protection Commission (PDPC) and IMDA's guidance on AI Governance and Privacy-Enhancing Technologies (PETs).

Categories of Data Collected

We collect data strictly necessary for providing professional services and maintaining website security. This includes:

• Contact Information: Full name, professional email address, and phone number provided via enquiry forms.
• Professional Details: Job title, organisation name, and regional operating context.
• Project Context: Specific service interests, project stages, and implementation timelines shared during consultation requests.
• Technical Indicators: IP addresses, browser types, and navigation patterns collected via enterprise-grade analytics tools.

Why Data is Collected

Mobiloitte Singapore processes data to ensure high-quality, practical delivery of digital solutions:

• Service Fulfilment: To respond to enquiries and provide tailored technical advice for AI and software initiatives.
• Operational Security: To protect our infrastructure and your interactions from unauthorised access or bots.
• System Improvement: To analyse website performance and refine user experience in line with Singapore's Digital Service Standards.
• Compliance: To maintain records as required by Singapore's regulatory frameworks and governance expectations.

Form and Analytics Usage

Our contact forms use secure validation to ensure data integrity. We employ industry-standard analytics to understand aggregate traffic trends. Consistent with IMDA AI Governance principles, we do not use solely automated decision-making processes for personal data without appropriate human oversight.

Retention Principles

In line with the PDPA Retention Limitation Obligation, we retain personal data only for as long as:

• The original business purpose for collection is being served.
• There is a legitimate legal or regulatory requirement for its continued storage.

When these conditions are no longer met, data is securely deleted or anonymised using Privacy-Enhancing Technologies (PETs) where applicable.

AI Governance and Data Protection

As a specialist in AI implementation, Mobiloitte Singapore aligns with the PDPC's AI Advisory Guidelines. We ensure transparency in how data informs our consulting processes and prioritise privacy-aware approaches during all phases of AI software development.

Privacy Requests and Contact

Under the PDPA, users in Singapore have the right to access and correct their personal data. To trigger a request or discuss our data protection practices, please contact our Singapore Data Privacy team: